Last updated: 1 November 2026. Gaddiel Connect is provided by Gaddiel Infotech (IT Division of Gaddiel Industries), Plot No. 81, Rajender Nagar Industrial Area, Mohan Nagar, Ghaziabad, Uttar Pradesh 201007, India (info@gaddiel.io, +91 98910 65150). See also our terms and cancellation and refund policy.
Gaddiel Connect lets a company's sales team start calls on their own Android phones from their CRM, schedule calls with reminders, and record call details, recordings and AI summaries against the matching customer record in their company's CRM.
Solely to provide the service to the customer company: click-to-call, reminders, call logging and summaries in its CRM. We do not sell data or use it for advertising.
Data is stored on servers operated for Gaddiel Industries. Recordings are sent for transcription and summarisation to the AI provider selected by the customer company (Google Gemini, OpenAI or Anthropic Claude). Call details are sent to the CRM the customer company connects (for example Zoho CRM) or to its webhook address.
Recordings are deleted automatically after the period set by the customer company (default 180 days). Account data is kept while the account is active.
Team members can switch call tracking and recording upload off in the app at any time. Customer companies must inform callers when calls are recorded, as required by law. To access, correct or delete data, contact your company administrator or info@gaddiel.io.
All traffic is encrypted (HTTPS). Passwords are hashed. Each company's data is kept separate.